What is Data Nest?
Data Nest is a managed analytics service from Swift Insights. We connect your business systems, model and validate the data, maintain your business definitions, and keep it all running as one trusted foundation for dashboards, reporting, apps, automation and AI.
Is Data Nest analytics as a service?
Yes. Swift builds, runs and maintains your data foundation and included dashboards for a monthly price, so you get trusted reporting without hiring a data team.
Is Data Nest a data warehouse?
No. A warehouse is where data is stored. Data Nest is the managed foundation Swift builds and runs: systems connected, data modeled and validated, business definitions maintained, and issues fixed when they come up.
How do you know the numbers are right?
We agree how your key metrics are defined, check the data for quality issues, and reconcile important results against your source systems.
Is our data secure?
Each customer is isolated by default, stored in a US Google Cloud region, with access limited to your assigned Swift team on a least-privilege basis.
What if we want to leave?
Plans start with a 3, 6 or 12-month term, then continue month to month at the same price with 30 days' notice. You own your source data and business definitions, and can export your data at any time. Swift's frameworks, models and included dashboards stay with Swift.
How current are our numbers?
Your Nest refreshes on the schedule agreed for your plan, daily on Essential. Ask uses the latest published data; asking a question doesn’t trigger a refresh.
Can several departments use it?
Yes. Multiple departments fit on Essential. Adding users alone doesn't change your plan, and any BI licenses are confirmed in your proposal.
What does maintenance mean?
Everything needed to keep your Nest and included dashboards working as designed, with no monthly hour cap. New requirements or scope are quoted separately.
Why not just use AI?
AI is only as good as the data under it. Your Nest maintains the connections, checks and definitions, so nobody has to rebuild that context in a chat.
Which systems can you connect?
Most business systems. CRMs like Salesforce and HubSpot, accounting and ERP like NetSuite and QuickBooks, marketing and support tools, databases, and spreadsheets or file exports. If a system has an API or an export, it can usually be connected. Tell us what you run and we'll confirm on the call.
What happens when Ask can't answer a question?
It tells you. Ask answers only from your approved metric definitions and the latest published data. If a question falls outside that, it says so and names the closest approved metric instead of guessing. Any caveat attached to a number stays with the number.
What happens if a refresh fails before a board meeting?
Your dashboards keep showing the last good published data. A failed refresh never replaces trusted numbers with half-loaded ones. We're alerted, we fix it, and we keep you informed. First response within 8 business hours.